Port Coogee Family Practice
CHOOSE A PRACTICE
BULK BILLING EVERYONE EVERYDAY
Clinic Hours
Port Coogee Family Practice Hours:
Call the practice to arrange an appointment or book online:
Monday - Friday: 8:00am - 6:00pm
Sat, Sun & Public Holidays: 9:00am - 2:00pm
Medical services we offer
Women's Health
It is good to be you, It is good to be a woman, it is even better to be a woman looked after at Port Coogee Family Practice.
Other services that we can help you with include:
Skin care
Contraception consults
Implanon and Mirena insertion/removal
Antenatal and postnatal care
Menopause
Weak pelvic floor and more
All of the above is bulk billed, except for the Mirena insertion which has a small gap payment.
Men's Health
It is good to be you , it is good to be a Man, it is even better to be a Man looked after at Port Coogee Family Practice, we pride ourselves by doing a thorough men’s health check.
Including:
Skin Care
Skin Cancer Check
General Well Being
Prostate Check
Treating And Managing Any Sexual, Psychological And Physical Problems
With our group of multicultural doctors, it will be easy to understand your own culture and make it easy to communicate and with our extended hours and the 7 days a week, it makes the access to our doctors even more convenient.
Skin Cancer check and treatment
We specialise in Skin Cancer checks, biopsy, excisions and after care following surgery at Port Coogee Family Practice.
Children’s Health
Our Practice prides itself in been child friendly. We are proud to offer ongoing care for your children, including health checks, recording of your child’s weight and height, Immunisations, and so much more. We love to work with the parents towards improving your child’s health as they grow. We also offer a walk in clinic anytime of the opening hours for sick children.
Immunisations
We have highly trained Nurses who offer a variety of services including immunisations for a variety of different diseases including your child’s scheduled immunisations, adult immunisations including whooping cough, tetanus, flu vaccination and many more.
Chronic disease management
Chronic disease definition does vary, but our definition of chronic disease is any health complaint that may bother you for a long time and you can’t find a solution for it. If this sounds like your situation then go no further than Port Coogee Family Practice we offer a comprehensive history taking, investigation ordering, understanding and a feeling of what you are passing through and to work toward a better quality of life by managing your condition/s.
Allergy and Asthma
Autumn ,spring, winter or all year long your allergy and asthma can fluctuate and here at Port Coogee Family Practice we understand your needs and we are here to help and will provide you with a written plan to sort it out so you can take it at home, school or work.
Aged care
With the population age growing, we understand that looking after the elderly is a must. With understanding how delicate their physical and mental state can be, we offer to help with disabled access, instant INR, no out of pocket cost for anything including driver’s license assessment and minor surgeries. We also offer comprehensive annual health checks, and have just introduced an over 65 year old dementia health assessment. We also offer acute critical care for minor injuries. With our flexibility and wide range of opening hours we are sure to have one of our doctors to tend you as soon as possible.
Steroid Joint Injections
IV Fluids
Iron Infusions
Information
OUR PRACTICE
Contact our Practice Manager Kasey Sheehy.
Contact our Practice Nurse Rosalinda Cerqueira Lawton.
Our nurse is available for immunisations, dressing, care plans and other general non specific medical advice.
Management of Personal Health Information
The practice has strict guidelines on confidentiality, patient consent, consent for a 3rd party to obtain information, transferring of health information and access and security of personal health information. It adheres to the The National Privacy Principles Act and the Health Records and Information Act.
URGENT RESULTS
Your Doctor or the Practice Nurse will attempt to contact you immediately via contact details supplied. If our attempts at contact are unsuccessful, a letter will be forwarded to your address to contact us urgently for an appointment.
NON URGENT RESULTS
The Nurse will contact you via phone to advise that you need to make an appointment to see your Doctor. If our attempts to contact you are unsuccessful, a letter will be forwarded to your address to contact us for an appointment.
If your results are NORMAL we will Not contact you. You are welcome to phone us to check if your results have been returned to us, but you will have to make an appointment to discuss these results.
At no time are results provided to you over the phone due to confidentiality laws.
Patients are contacted for recalls and reminders. If our attempts at contact are unsuccessful a letter will be forwarded to your address to contact us for an appointment.
Confidential information is not included in these letters). All personal information is stored on a program specific, encrypted computer data base
CONTINUOUS EDUCATION
The practice is committed to supporting the doctors, nurses and administration staff to participate in on-going education.
DID NOT ATTEND (DNA) AND CANCELLATION POLICY
Due to the high demand for bulk billing appointments and the high number of non-attendances and cancellations for GP appointments, we will charge a fee of $40 per consultation or if a double consult a fee of $80, that is not attended or not cancelled within 4 hours of the appointment time.
If this account is not paid, a letter of suspension of services and the outstanding account will be issued. This letter will see your access to all services suspended until accounts are paid. There may also be the possibility of permanent suspension from the practice at the Doctors’ discretion for repeat offenders.
We have many wasted appointments every day and by introducing this policy we hope patients will consider cancelling their appointments so that others may access them if required.
If you have any concerns please speak Reception staff.
APPOINTMENTS
Please ring 08 6465 4600 for an appointment.
If you need more time with the doctor, please tell the receptionist when you make your booking. Urgent medical problems will always be dealt with promptly.
TELEPHONE AND ELECTRONIC COMMUNICATION
Electronic Communication is available via email at reception@portcoogeefamilypractice.com.au All personal email is stored on a program specific encrypted computer data base system. Any emails or phone calls addressed to clinical staff will be forwarded to the appropriate physician and returned with a phone call.
For after hours medical attention, please contact the following or alternatively seek the nearest Hospital Emergency Department:
Fiona Stanley Hospital, Tel: 08 6152 2222,
Or Dial-A-Doctor bulk-billed locum service on 1300 030 030 for home visits.
Patient Feedback
Your feedback is important to us and Patient Feedback forms are available at reception. Alternatively forward your comments to:
If for any reason you are not satisfied with the service you have received and do not wish to discuss this with us, the following information is for the state health complaint agency:
The Health and Disability Services Complaints Office (HaDSCO)
GPO Box B61
Perth WA 6838
Phone: (08) 9323 0600
Fax: (08) 9221 3675
Country Free Call: 1800 813 583
Staff at Port Coogee Family Practice
Dr. Mones Beshara MBBCh, FRACGP
Special Interests: Family health, men’s health, skin cancer diagnosis, treatment and surgery and paediatrics.
Languages Spoken: English and Arabic
Dr. Geoff Bloor MB ChB Dip Ven
After working as a GP in a busy and large group practice in Midland Dr Bloor is experienced and competent in all aspects of General Practice.
For the past 3 years he has specialised in the area of skin cancer medicine - this has involved completion of skin cancer certificate courses ,corporate skin cancer screening in Perth and country WA and performing full body skin cancer checks and treatment ( both medical and surgical) of all types of skin cancer.
Languages Spoken: English
Dr Oliver De Mello BM, MRCGP, FRACGP
Special interests: Orthopaedics, ENT, Musculoskeletal, Skin cancer, Obesity, Mental Health and Diabetes.
Languages spoken: English
Dr Kate Pass MBChB MRCGP DFSRH FRACGP
Dr Pass is particularly interested in women's health, paediatrics and mental health but enjoys the breadth of family practice. She worked in WA for 4 years from 2011-2015 and loved it so much she moved back and is now a part of the team at Port Coogee.
Languages spoken: English.
Dr. Arthee Yogendran FRACGP, MBBS, BA, MA, DCH
Dr Arthee trained in the United Kingdom at Cambridge and UCL. After working in the UK for 2 years she moved to Australia and hasn’t looked back! Arthee loves the diversity of general practice and her special interests include:
- Women’s health including Mirena and Implanon insertions
- Children’s health
- Dermatology and skin checks
- Mental health
- Chronic medical conditions
- Palliative care
Arthee enjoys scuba diving and travelling with her husband in her free time.
Chiropractor
Dr. Aaron Albrecht
DC, B/Chiro, B/Sci (Chiropractic)
Practice Manager - Kasey Sheehy
Nurse - Rosalinda Cerqueira Lawton